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Last updated: 2026-06-04

Terms of Use

The agreement for using Floranima

These Terms govern your use of the Floranima platform. By creating an account, you agree to everything that follows.

This document is under legal review. It is a preliminary draft and not binding until final publication.

1. Acceptance and age

By using Floranima you confirm being at least 18 years old or under the legal responsibility of an adult who has accepted these Terms on your behalf. Registration implies full acceptance.

2. Account and responsibility

You are responsible for the accuracy of the information provided, for safeguarding your credentials and for all activity on your account. Notify us immediately of any unauthorized use.

3. Acceptable use

You agree NOT to:

  • Upload illegal, offensive or rights-infringing content.
  • Allow minors to use the platform without a legal guardian.
  • Attempt to bypass security or licensing mechanisms.
  • Use the platform for purposes unrelated to mental health and wellbeing.
  • Share credentials or accounts with other people.

4. Payments and cancellation

Prices and payment methods are presented before purchase. Recurring charges can be cancelled at any time, taking effect at the end of the current cycle.

5. Intellectual property

Floranima's brand, design, code and texts are protected. You retain ownership of the content you produce inside the platform and grant us a non-exclusive licence to host and display it as needed to operate the service.

6. Limitation of liability

Floranima is a support tool. It does NOT replace emergency medical or psychiatric care.

In life-threatening situations or acute crisis, seek immediate help:

  • Brazil · CVV (suicide prevention): 188 (24h, free)
  • Brazil · SAMU: 192
  • Your local emergency number / nearest ER

We are not liable for clinical decisions made by registered professionals nor for service interruptions caused by third parties.

7. Governing law

These Terms are governed by the laws of Brazil. The Court of São Paulo/SP is elected to settle disputes, except where mandatory consumer-protection laws apply.

8. Contact

Questions about these Terms? Write to:

contato@floranima.com.br